Privacy Policy

Yamaha Motor Online Shop Global Privacy Policy

This Privacy Policy applies to processing of your personal data that is conducted by Yamaha Motor Co., Ltd’s (the “Company”) operation of the Yamaha Motor Online Shop.

Pages applicable:

Yamaha Motor Brand Store https://globalbrandshop.yamaha-motor.co.jp/en

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1. Personal data obtained by the Company

Categories of personal data obtained by the Company are as follows:

・ name, age, date of birth, gender, occupation, address, country of residence, and other information related to contact details, such as phone number, email address, and social media accounts;

・ information related to products and services you have purchased;

 ・ details regarding your opinions, requests, inquiries, and the other information provided by you;

・ information related to an individual that is obtained or derived in connection with products and services (including work incidental to or in connection with those products and services) provided by the Company;

・ information related to an individual that is obtained or derived in connection with investigations and various events conducted by or in relation to the Company;

・ other information related to an individual that is obtained or derived in order to achieve “2. Purpose of use of personal data”; and information on categories for which the Company provides separate notice.

Personal data obtained by the Company includes information directly provided by you to the Company, information provided through a third party, such as counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by the Company. Such information might be used in a combined form within the scope of “2. Purpose of use of personal data.”

2. Purpose of use of personal data

Your personal data obtained by the Company will be used for the following purposes:

・ Provision of products and services handled by the Company (including work incidental to and in connection with those products and services);

・ Management of customer information and related records, and internal administration including sharing information with other companies in the Group;

・ Collection and analysis of information, which includes market surveys in order to improve the quality of, develop, and enhance products and services provided by the Company; ・ Handling of your inquiries, opinions, and requests;

・ Quality evaluations or other internal evaluations of products and services provided by the Company;

・ Marketing activities and analysis regarding products and services provided by the Company;

・ Introduction of information related to products and services provided by the Company;

・ Introduction, operation, and management of, and provision of various types of information for, various events and campaigns conducted by or related to the Company;

・ Compliance with laws, ordinances, prefectural ordinances, and other regulations, such as handling of recalls and the like;

・ Security measures, such as access control and log acquisition;

・ Purposes of use for which separate notice is provided upon obtainment of the personal data in question; and

・ Other purposes permitted by applicable laws and ordinances. If after obtaining your personal data we change the purpose of use for which it is processed, we will process that personal data in accordance with applicable laws, ordinances, and the like.

Separately from the details stated in “3. Provision of personal data by the Company”, your personal data may be converted into a form whereby an individual is unable to be identified and then shared within the Group as statistical or aggregated data, regardless of the purpose of use.

3. Provision of personal data by the Company

We may share your personal data within the Group to the extent necessary to achieve the purpose of use that you were notified of in advance. We provide your personal data to the following third parties.

Contractors

In providing products and services to you, we may engage contractors to perform all or part of our duties and may provide personal data to the extent necessary to achieve the purpose of use. If we engage any such third parties to process your personal data, we will take necessary and appropriate measures in accordance with applicable laws and ordinances.

For the online operation of product sale, the Company would share your information with the companies listed below for the respective purposes.

Shopify Commerce Singapore Pte. LTD. Product listing, Order management, Online settlement

OPENLOGI Inc Product inventory management, logistics fulfilment

Google Japan G.K. Enhancing web and service experience using logs collected on the website

Business partners and counterparties

We may, to the extent necessary to achieve the purpose of use, provide your personal data to the following entities: our business partners, such as product development and sales services providers, IT and software development service providers, various manufactures, and co-researchers; and counterparties, such as agencies and dealers.

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Regarding handling of customers personal data by the Yamaha Motor Group, please refer to the Yamaha Motor Group Global Privacy Policy which you can find in the link below.

https://global.yamaha-motor.com/privacy/

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